1. What is Disqurs?
Disqurs is a WebRTC-based streaming platform that allows users to conduct live streaming with real-time interaction. Additionally, Disqurs functions as a social media platform, enabling users to share content, interact with audiences, and build online communities.
2. How do I start live streaming on Disqurs?
- Create an account or log in to your existing account.
- Open the dashboard and select the "Start Live Streaming" option.
- Adjust your streaming settings (camera, microphone, resolution, etc.).
- Click "Start Streaming" to begin your live stream.
3. Why do I get the "getICEServers Error" when going live?
This error occurs due to a failure in obtaining ICE (Interactive Connectivity Establishment) servers. Some common causes include:
- Issues with STUN/TURN servers – Check if the STUN/TURN server you are using is experiencing problems.
- Firewall or VPN blocking WebRTC connections – Try disabling your VPN or adjusting firewall settings.
- Browser incompatibility with WebRTC – Use Google Chrome or Microsoft Edge for the best compatibility.
4. Does Disqurs support multi-streaming to other platforms?
Currently, Disqurs allows live streaming on its own platform. For multi-streaming to YouTube, Facebook, or Twitch, you can use third-party services like Restream.io or OBS with RTMP relay.
5. Is Disqurs free?
Disqurs offers a free version with basic features. To access premium features such as higher resolution, multi-streaming, and cloud storage, you can subscribe to a premium plan.
6. How can I improve my streaming quality?
- Use a stable internet connection with a minimum upload speed of 5 Mbps.
- Ensure your camera and microphone are of high quality.
- Use good lighting for clearer video output.
- Use a high-performance device to reduce lag.
7. Can I record my live streams?
Yes! Disqurs provides an automatic recording feature for live streams. You can access your recordings in Dashboard > Stream Archive after your stream ends.
8. What should I do if I encounter technical issues?
- Try refreshing the page.
- Check your internet connection.
- Try using another browser such as Google Chrome or Microsoft Edge.
- Contact Disqurs support via support@disqurs.com or the Live Chat feature on the website.
9. Does Disqurs have a mobile app?
Currently, Disqurs is available as a web-based platform. A mobile app for iOS and Android is under development and will be released soon.
10. How do I delete my Disqurs account?
- Log in to your Disqurs account.
- Go to Account Settings.
- Select the Delete Account option and confirm your action.
- Your account will be deleted within 7 days.
If you have any other questions, please contact our support team at support@disqurs.com or visit the help center on the official Disqurs website.